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Dead Hardware Parade: HP Relents -- Part Two

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Fri, 2008-03-28 17:51 — willfe

Okay, I think this time the right buttons got mashed and the right people got nudged over at HP, since I received an actual order number in a confirmation e-mail from HP. Just as before, when I requested some replacement rubber feet for this laptop, they have opted to ship this replacement part via friggin’ *next day air* … at least this time the part is valued in the double-digits Smiling Before, they honestly did ship me a nickel’s worth of rubber and adhesive via FedEx Next Day service. Absolutely nuts. But I’m not bitching — it’s been nearly three weeks since I first reported the issue to them and I’d like to have a reliable power supply for this poor beast.

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